Our Philosophy

Welcome to The Home Club. We are proud to approach lettings differently.

Our team is drawn from industries beyond traditional Estate Agency. They all share a culture of warm, fair and transparent service. This is why we measure ourselves on the strength and length of the relationships we have with our customers, above anything else.
We are inspired by our experiences finding property and working in Guildford. This shapes our belief in placing the happiness of our customers at the centre of everything we do. Our founding philosophy is built on the values of transparency, fairness and service.

Our base in Guildford’s Quarry Street is more a home than an office. Please feel welcome to come and meet the team, discuss a potential move or talk about bringing a property to market. We believe in guiding you through the important but often missed elements that ease the transition when moving. We remain a helpful and welcoming presence long after the keys are handed over.

We look forward to welcoming you to The Home Club.

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For Home Searchers

We are proud to have built a lettings agency that we would want to work with as clients.

A culture of service

Our strength lies in our diversity. We have great knowledge of property in the area and are defined by our experiences in industries that focus on delivering exceptional service.

This is why we measure ourselves on the basis of client happiness, not billings. Your experience with The Home Club extends far beyond just sourcing a property. You are guided through the process by professionals, who have lived and worked in the area for decades. They work with you, to help you quickly settle into your new home and community.

We make a house a home

We know that a move is so much more than selecting a house. We celebrate the power of community and will help you navigate the local social scene, find the best independent restaurants and let you know the cultural events that’ll make you feel like a local right away.

Service doesn’t stop the day you move

We remain with you long after handing over the keys. We are always here to address any questions, assist with maintenance issues and our home on Quarry Street is available to you any time, if you’d like to drop in and see the team.

Technology

We use technology to make life easier for our customers.

On joining The Home Club, you’ll have access to a personalised online account, managed via an App. Here you can effortlessly view your contract, check your inventory and report or keep track of maintenance issues. This approach ensures absolute transparency and ease of service, in every interaction you have with us.

Our commitment to making a house a home extends to the creation of our dedicated community hub, Spotlight. From Autumn 2020, you’ll have access to listings, community information and articles that will help you make the most out of life in Guildford. This gives you the insider knowledge that’ll make you feel local from the day you move in.

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For Home Owners

Our approach is shaped by 25 collective years owning, growing and managing residential lettings portfolios. Our founding values of transparency, fairness and service inform everything we do. We were inspired to find a new way to manage your home and have built a suite of tools and services that we craved as property owners.

We are full service partners in the management of your asset. We work with you, to find and retain great tenants. Our new approach harnesses the power of technology to take the stress away. You benefit from greater transparency through 24/7 access to the vital information that takes the complication out of managing your property.

We believe that happier tenants make for better long-term relationships. The Home Club provides a full suite of digital tools and a focus on client satisfaction, to ensure tenants remain happy and any issues are resolved efficiently.

Our commitment to fairness means we never hide fees, take 3rd party commissions or mark-ups.

Marketing

We offer a full marketing service to match the best tenant to your property.

To attract the highest standard of tenants, we work with award-winning photographers, to present your home in the best light. In addition, to drive interest and ensure potential tenants are fully informed, we create detailed floor-plans.

You benefit from access to our dedicated landlord hub. This online tool is accessible from any device and offers detailed feedback on viewings and direct statistics from Rightmove, the UK’s largest property portal. This commitment to absolute transparency provides you with a truly objective sense of how your property is performing.

Flexible and transparent

We know that no two landlords are the same. Our commitment to service extends to a flexible and tiered approach to property management.

This ranges from marketing your home, through to a fully managed service, with a dedicated 24/7 phone line for issues and emergencies. Please call, email or drop into our home on Quarry Street whenever suits you.

We are always delighted to warmly welcome you and discuss the best approach for your needs.

Technology in action

We believe in harnessing the power of technology to make things as easy as possible for you and your tenants.

You’ll be provided with a dedicated portal that takes the stress and uncertainty out of managing your asset – an approach born of our commitment to absolute transparency. It allows you to monitor viewings, view contracts, and check in on maintenance issues.

Meet Your Team

A life spent living and working across the globe has provided our Founder with a rich perspective on diverse working cultures. David attended university in Guildford and he has loved the area since.

After a successful period in Financial Consulting, he returned to his adopted home, to build a portfolio of rental properties. It was this experience that inspired him to found The Home Club and provide the service he craved as a landlord. David divides time between our hometown and Scotland where he restored an 18th century Grade 1 listed property.

David’s rare moments of downtime sees him spend time with family and indulge his love of the countryside, good food and great whisky.

James boasts a native’s knowledge of Guildford and delights in sharing that insider information with his clients. Born and educated in the area and living in the beautiful village of Albury, James has spent over a decade in the property industry and prior to joining The Home Club, was the director of a six branch agency.

Here he applied a customer first approach that won him an enviable reputation and laid the foundations for The Home Club’s culture of service, fairness and transparency.

When not helping clients find great homes, James explores Surrey’s many exceptional country pubs.

Anjelika came to Guildford nearly a decade ago. She built a very successful cleaning and tenancy services business, on the foundations of the culture of service that defines The Home Club.

As a mother of three boys, Anjelika intimately understands what families need and is always happy to advise on anything from schools to activities and holiday clubs.

In her spare time, Anjelika enthusiastically cheers on her boys at the local football club and tries to steal the odd moment to enjoy a musical and great restaurant in London.

You will benefit from her exceptional knowledge, built over her work in hundreds of homes in the area.

Scott’s experience revolutionising the digital presence of one of the world’s most celebrated luxury brands makes him the perfect person to harness the power of technology for the benefit of The Home Club’s clients.

Scott combines a rare perspective on one of the most client focused industries in the world, with first-hand experience searching for investment properties.

This inspires his vital contribution to forging The Home Club’s philosophy and our shared obsession with great customer service.

Scott is the perfect person to recommend a great place to work-out or eat ice cream in Guildford.